On the anniversary, General Van Antwerp discusses his experiences in the Pentagon on Sept. 11, 2001, and then launches into a discussion of Leadership, and how it can be used to develop excellence in character and growth. He contrasts what he calls ‘fixed’ mindsets with 5 innovative things he believes the best leaders do in bringing out the best in those they head: Creation of a guiding vision, a vivid picture of where the organization wants to be; an ability to influence people to go where they perhaps would not have gone before; a devotion to service, not only of clients but employees or those under your leadership; commitment to developing the people you work with and; holding self and those you work with to high standards on a consistent and daily basis.