Author: H. James Wilson and Paul R. Daugherty (October 31, 2024 – Harvard Business Review)
This article discusses the transformative impact of generative AI on the workforce, highlighting its potential to reshape up to 40% of U.S. work activities, especially in fields like law, banking, and healthcare. Effective AI use will require new “fusion skills,” such as intelligent interrogation, judgment integration, and reciprocal apprenticing, which enable workers to prompt AI for more accurate, trustworthy results. The podcast emphasizes refining AI output through structured, step-by-step guidance and advocates for critical thinking to enhance AI-human collaboration, urging organizations to develop systematic approaches to make generative AI reliable for complex tasks.